RETURNS

We offer a 10-day free return policy from the date of delivery.

Conditions for Returns

To qualify for a return, the following conditions must be met:

1. Unused Items: The item must be in its original, unused condition.
2. No Damage: The item must be free of damage or signs of wear.
3. Original Packaging: The item must be returned in its original packaging, including any tags, labels, or accessories.

How to Initiate a Return

1. Contact Us: Please reach out to our customer service team at returns@cordvibe.com within 10 days of receiving your order.
2. Return Approval: Once your return request is approved, we’ll provide instructions on how to send the item back.
3. Shipping Label: We’ll send you a free prepaid shipping label for your return.

Refunds

• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed back to your original payment method within 3-5 business days.

Exclusions

• Items that are damaged, show signs of use, or do not meet the conditions above will not be eligible for a refund.
  

Need Assistance?

If you have any questions or need assistance with your return, feel free to contact us at returns@cordvibe.com.

Thank you for shopping with CordVibe!